1. Commitment to Privacy
Bloomhaven Floral Design Studio ("we", "our", or "us") respects your privacy and is dedicated to protecting personal information provided to us. This Privacy Policy outlines how we handle personal data in alignment with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Personal Information We Collect
When you interact with our website (bloomhaven.pro), we may collect details that you voluntarily submit through our online enquiry and contact forms, including:
- Your full name;
- Your email address;
- Contact telephone number (where provided);
- Floral preferences, arrangement size, and preferred dates;
- Enquiry notes, occasion details, and delivery suburb information.
3. Purpose of Collection
We collect this information strictly for legitimate boutique business purposes:
- Responding directly to your flower arrangement enquiries and custom requests;
- Consulting on wedding, event, and corporate botanical styling requirements;
- Providing accurate price quotations and discussing stem availability;
- Facilitating collection or delivery coordination across Melbourne;
- Maintaining customer service records for ongoing studio relations.
4. Demonstration & Data Transmission Notice
Please note that this website operates as a design showcase. Information submitted through our interactive forms is processed locally within client-side scripts for demonstration purposes. We do not transmit form data to automated third-party advertising exchanges, data brokers, or marketing networks.
5. Disclosure of Personal Information
Bloomhaven does not sell, rent, trade, or distribute your personal details to outside commercial entities. In a live operational scenario, personal details would only be disclosed to trusted service providers (such as local courier partners) strictly necessary to complete flower deliveries.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect any stored personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
7. Access & Correction of Information
Under the Australian Privacy Principles, you have the right to request access to any personal information we hold about you and to ask for updates or corrections if that information is inaccurate or incomplete.
8. Enquiries & Privacy Complaints
If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact our studio:
Bloomhaven Floral Design Studio
42 Gertrude Street, Fitzroy VIC 3065, Australia
Phone: +61 3 9417 2840
Email: bloomhaven@gmail.com